Taylor, MI, February 26, 2018 – Expert Heating & Cooling was presented with the prestigious President’s Award to be received on March 9, 2018 in Orlando, FL by company President Mark Angellotti. This is Carrier’s highest dealer honor with the bar set extremely high. The award establishes Expert Heating & Cooling as best in class and serves as an example on how HVAC businesses can thrive.
The President’s Award is given to Carrier Factory Authorized Dealers who demonstrate technical expertise while serving as leaders for the Carrier brand and raising the standard for equipment sales. The winning dealerships are committed to service excellence and providing exceptional customer care.
Expert Heating & Cooling was founded in 1975 with Mark purchasing the company in 1998. Since opening the business has expanded to serve a wider variety of HVAC needs across the Metro Detroit area. The company now has over 70 employees provide emergency troubleshooting, repairs, preventive maintenance, equipment installations as well as design build and plan services.
“This award recognizes Expert’s commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service. “Expert is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”
The President’s Award is designed to encourage Carrier’s dealers to take a fresh perspective on their business and to reward dealers who have excelled in customer satisfaction.
Recipients serve as role models, share best practices, and offer peer mentoring to help cultivate excellence across the Carrier dealer group.
Without each and everyone of our employees, customers, and supporters this would not be possible. We especially thank our staff for exemplifying leadership, expertise, and overall excellence.